Shipping Policy Generator
Generate a shipping policy for an online store covering processing times, delivery estimates, shipping costs and international shipping.
Last reviewed by the Radiatus Cloud team
Generate a shipping policy for your online store.
Going for ISO 27001, SOC 2, HIPAA or GDPR?
Radiatus runs end-to-end compliance & GRC programs.
Generate a shipping policy
A shipping policy tells customers how long it takes to process and deliver their orders, what shipping costs to expect, and whether you ship internationally. This generator produces a complete policy from your store name, processing time and delivery estimate, covering order processing, delivery times, shipping costs, optional international shipping and tracking. The result is ready to adapt to your carriers and markets.
Clear shipping information set before purchase reduces cart abandonment and support queries.
Setting delivery expectations
Uncertainty about delivery is a leading cause of abandoned carts, so a transparent shipping policy that states processing times, delivery estimates and costs upfront builds trust and encourages completed orders. It also reduces where-is-my-order enquiries by setting realistic expectations and explaining factors outside your control, such as customs for international parcels. Making the policy easy to find, linked at checkout, is good practice.
This is a general template; adapt the times, costs and destinations to your actual operations, and note any carrier or legal requirements that apply. All generation happens locally in your browser.
Important note
Because the shipping policy generator runs entirely in your browser, nothing you enter is uploaded, so you can use it with your own details safely. The output is a general template or estimate, not legal advice, so review it carefully and have it checked by a qualified professional before relying on it.
Related tools
- SOC 2 Evidence Readiness — Interactive checklist to gauge your SOC 2 evidence readiness.
- Privacy Policy Checker — Check if your policy covers standard requirements (GDPR/CCPA basics).
- Compliance Req Finder — Find which standards (ISO, SOC2, HIPAA) apply to your industry/region.
- Audit Readiness Planner — Plan your compliance audit timeline (SOC2, ISO) backwards from deadline.
Frequently Asked Questions
What should a shipping policy cover?
Order processing time, delivery estimates, shipping costs, international shipping if offered, and how customers can track their orders.
Why state processing and delivery separately?
Processing is how long before an order ships, and delivery is how long in transit. Separating them sets accurate expectations and reduces enquiries.
Who pays customs duties?
For international orders, duties and taxes are typically the recipient responsibility, which the policy should make clear to avoid surprises.
Where should the policy appear?
Make it easy to find and link it at checkout, so customers see shipping times and costs before completing their purchase.
Privacy & Security
Everything runs in your browser; nothing is uploaded.
How to Use
Enter your store details and shipping times, then generate.
Disclaimer: This tool is provided "as is" without warranty of any kind. Results are for educational and utility purposes.
Related Tools
SOC 2 Evidence Readiness
ComplianceInteractive checklist to gauge your SOC 2 evidence readiness.
Privacy Policy Checker
ComplianceCheck if your policy covers standard requirements (GDPR/CCPA basics).
Compliance Req Finder
ComplianceFind which standards (ISO, SOC2, HIPAA) apply to your industry/region.